Frequently Asked Questions

It is a vegetable oil that has been treated with ozone (O₃). During the ozonization process, ozone dissolves into the oil and generates ozonides—active molecules with germicidal, antioxidant, and regenerative properties.

Yes. All of our products are registered with a national code (C.N.), are not tested on animals, and contain no ingredients of animal origin. Ozonized oils have been used in clinical medicine for decades.

For the Greater Metropolitan Area (GAM): 1-2 business days. For rural areas: 3-5 business days. Free shipping on orders of ₡50,000 or more.

We work with a rate for the GAM and a rate for outside the GAM, depending on the destination. The exact amount is shown at checkout before you confirm the order. Free shipping on orders of ₡50,000 or more.

We currently accept payments in Costa Rican colones (CRC). Prices in USD are shown for reference using the day's exchange rate.

Our formulations keep their Peroxide Index (PI) stable for 18 months thanks to the cold ozonization process and the selection of base oils with a high iodine value.

Yes. Ozosana creams and oils are formulated for sensitive skin. We recommend doing a patch test on a small area before first full use.

Yes. We accept returns within the first 5 calendar days after delivery, provided the product has not been opened. See our returns policy for more details.